Friday, July 3, 2009

Scam-a-Rama Auto Sales

Everyone loves the car shopping experience, right? I know I do. The waiting. The BS. The bait-and-switches. The waiting. The small talk with 3 different people, none of whom you wanted to meet in the first place and post-purchase, hope to never see again.

My wife and I had that wonderful experience last night. Oh, it was so special. The circumstances surrounding our hasty purchase need outlining first.

When we went to the same dealer last week, they had one vehicle that we liked, except for the color (white). Well, the sales manager said "Never fear, I'll find you a vehicle in the color of your choice in the next week." Let's note this as lie #1.

After not hearing from them for a week, Donna calls them yesterday and the same sales manager had a completely different tune; like he'd never heard of us before. "Vans are hard to find right now," he says. Last week he sounded like they were falling out of the sky. Funny, those sales guys, evidently they have no sense for the car market from day to day. They only deal in it every day, so I could see how you could totally miss the mark like that. Look at Meteorologists, for example. At least Meteorologists have the excuse of dealing with the laws of nature. Car salesmen, well, I guess that's why they are where they are. No Einsteinian breakthroughs coming from this group.

So, not being able to find a reputable dealer with any Kia Sedona vans in the area, we went into a bit of a panic, being that our van is on it's last legs. We did manage to google one dealer with a few of them on hand and found out that he had a handful of convictions to his credit. As I said, we are not dealing with Eagle Scouts here. Shady characters, the lot!

Anyways, lying sack # 1 tells us if we hurry, we can still get the white van, but to hurry because he's had two other parties interested in it. Note this as likely lie #2.

We rush over to the dealers lot with the crippled Chrysler product followed by the Santa Fe, in case parts were to drop off.

I was driving the van and Donna the Santa Fe. Instead of a long, slow, memory laden ride to the dealer where the Van and I traded stories about our travels together it was more like a tumultuous, loud fiery end to the relationship. Since the muffler had fallen off, she was roarin' like a Harley Davidson that had just been neutered. Pissed off was she. I sensed she knew she was going to the trading block. She seemed to pull even more to the left than usual. Furthermore 1/2 the way there the fuel light came on. At least that still worked. Served the crooks right that we leave them with nothing but fumes.

To make a long, sordid sales story shorter, suffice it to say that we were almost scammed out of $2300.00 by the crooks that call themselves sales associates at Ewald. It seems the Financial Guy neglected to tell us that the "bumper-to-bumper warranty" was not included in the 10 year/100000 mi "Certification" that cost us $500. When we saw the financed amount, it seemed a bit on the high side. Like 2 grand high. Like alot high.

Thank God for the sharp eye of my wife. Her hackles went up when she pointed out the "high-ish" number. This caused the financial guy to become very flustered and nervous and apologetic when he explained that the "warranty" was different than the "certification". Note deception #1 occurs here.

Our point was, why wasn't this number, a SIGNIFICANT number no less, ever explained to us? "Well, the sales associate can not do that; it's not his job." Fine, when were YOU going to tell us then? Snakes, slimy, sleazy snakes.

Needless to say that when Donna pointed this out he suddenly was able to give us the "employee", or "weasel" price as I like to refer to it. That dropped $800.00 off of the price. We were never near walking out, but there was a point where I would have been OK with taking NO extended warranty.

Did I mention they're spineless parasites? It's true.

So we have a van and believe you, they are getting a nasty gram from this car owner. I intend to get my pound of flesh. Jellyfish flesh perhaps, but flesh nonetheless.

I'm pissed because they took us for fools. That and blatant deception and sleight of hand.

I'm going to quit for now, before I get more upset. I will keep you posted. But now I'm...

Blogging off.

No comments: