So it goes...

I was hoping I could leave the ATT post as a single ranting post and be done with it. Their corporate arrogance and ineptitude make that impossible however. Bear with me for one more post as I try and put this problem to rest forever. I called back today to tell them I hadn't received the forms to declare my employment/discount eligibility via email like I was promised on Friday. Well, of course the first guy couldn't handle it because only customer service can do that. So, I was promptly transferred to someone cleverly disguised as a friendly customer service clerk. She was pleasantly patient and seemed to be eager to help. Well after repeating my name, address, and my wife's last 4 social security digits another time, she assured me that if I were to take down the 14 digit account number and give it to the representative at the first number I called, it would all be done. Seems easy enough, right? Wanting to finish the procedure (and being 20 minutes into the pr...

I was out fishing on Friday on "Secret Lake," and if you're a fisherman, you get the joke, and was catching fish at a rate of about one every six minutes. 30 fish in 3 hours, it was a blast. I was the only boat on the lake and was just having a great time. At one point I heard a clunk like something falling. I figured it was my travel mug of coffee shifting or something like that, so I didn't pay much attention. Ten minutes later, I look down and there is my cell phone sitting in a half inch of water on the bottom of the kayak. Now, it was an old crappy cellphone, but needless to say, I felt pretty dumb. It was fried of course; stuck in an endless cycle of reboot and then, eventually, a white screen of death. RIP crappy cellphone. I loved that phone. My wife jokingly accused me of doing it intentionally in the name of getting a new smart phone. Of course that's not true, but we had been talking about me getting one eventually anyway, so it was meant to be. ...