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Welcome to Microsoft Support - Part 1

Well, I've had quite a go-around with the fine folks at Microsoft regarding my son's XBOX repair and XBox Live Account over the past week. It has been extremely frustrating and almost comical at times to the point where I said to myself I HAVE to write about this. It will ultimately be therapeutic, so here goes. Ben's xbox , which he purchased with his own money was giving him a strange problem. When he started it up every time, he would get a grey filminess to the screen. We determined that to fix it on our good TV, he had to unplug and then re-plug in the yellow video plug. This didn't seem right to me, so I sent the unit back to MS for repair a few weeks ago. Last week, the unit showed up at our house with a free 30 day trial of XBox Live. This came despite my complaints that we should receive a year free for our trouble, but hey, that's better than nothing. The trial is redeemed in the form of a gift card that has a 25 digit redemption code. So Ben goes on...
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Meaning In A Meaningless Game

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I had the chance to attend my first Brewers game of the season a couple of nights ago. I won free tickets in a drawing at work for Bike to Work Week in May. The tickets were valued at more than $60 each, so this was clearly one of the better sets of seats I've ever had. I won four, but every person we asked to join us was busy it seemed, so it was just Ben and I. This was a good thing for many reasons,  the best one being that we just had some great laughs and together time, something we don't seem to get near enough of these days. Now, neither of us are big baseball fans. I literally did not know more than 1/2 the guys on the field, and Ben knew even fewer. We both admitted that watching baseball on TV - with the exception of maybe postseason playoffs/World Series - is just something we've never enjoyed. At the same time we agreed that watching it live is much different, much more engaging. But, as many of you know, attending a game is not cheap. It is usually $150+ per ...
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ESRI UC 2012 Post Mortem

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I just returned from the ESRI 2012 Users Conference . As always it was jam-packed with good content about the upcoming 10.1 release of ArcGIS . The plenary, keynote and sessions were all very good. Some weak moments in the afternoon of Monday's plenary, I thought, but not too bad. One of my goals for the conference was to not walk myself to death as I've done in years past. Usually I'll walk down to Seaport Village a couple of times to have lunch, a ten minute walk each way. This year I came across a food truck right outside the center, that was serving really good Mexican food, so I had an authentic burrito there instead. Supporting the local economy, saving myself a few bucks and a little walking. Nice. One of the maps in the map gallery was the map above showing the evacuations routes in the event of a Zombie Apocalypse in Portland, OR. It was an application of GIS I'd never actually considered before. It's good to know that someone has it covered. I'd b...
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